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"IT service management for middle market growth"

Learn to identify signs of the need for change within your own organization and actionable steps to move forward. Don't miss out on this opportunity to reflect on your IT landscape and explore strategies for a more efficient future.

Join RSM as we dive into the captivating journey of a business's IT evolution, from its humble beginnings to its current challenges. This engaging story is based on our years of hands-on experience in various IT domains. We'll guide you through the transformation of a company that transitioned from manual processes to a complex technology landscape, tackling growth, automation and integration issues along the way.

By the end of this presentation, participants will be able to:

• Identify the symptoms of fragmented system architecture in a startup or growth environment.
• Explain the cost and resource challenges involved in overhauling an IT operating ecosystem to implement an enterprise-class solution.
• Explain the value of a consolidated, enterprise-class IT service management solution.
• Understand which ITSM processes typically are adopted and matured earlier for middle market organizations.

Offered Free by: RSM US LLP
See All Resources from: RSM US LLP